Understand the role and important of management functions and the practice of transformation leadership in the context of their responsibilities and behaviours within an organization.

Develop, facilitate, apply and manage the human resources planning techniques and policies.

Acquire management techniques and skills to effectively manage one-self and others.

The context of NGO organization, cultures, structures and perspectives.

Management functions and leadership challenges.

The systems approach, challenges and developing effectiveness human resource management planning and recruitment, employee relations, rights and discipline.

Performance appraisals management techniques and motivation.

The process and model of developing an effective team.

Principles and techniques of managing time.

Essential aspects for effective delegation and communication.

Managing conflict, valuing diversity, creating collaborative solutions.